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Order Processing and Shipping
Deep South Pout accepts PayPal, Visa, MasterCard, Discover, and American Express. Be sure to include your correct billing and shipping addresses at checkout.
Orders are typically processed the same day. Usually, if the order is placed by 2pm Monday through Friday, it will be shipped the same day. Online orders are not processed on Saturdays and Sundays.
If we discover that an item you ordered is out of stock, we will fulfill the remaining items from your order, and you will receive an email confirming the items in your order that were processed. You will only be charged for items that are in-stock and processed. If all of the items on your order are out of stock, then your order will be cancelled, your credit card charge will be voided, and a notification email will be sent to you explaining the reason for cancellation.
Shipping and Store Pickups
Deep South Pout has $5.00 flat rate shipping on all orders to the 48 contiguous states. We can also ship to APO/FPO addresses.
We use USPS for shipping. Delivery times depend on the distance the package must travel and other factors.
Please allow 24 hours for processing, including Starkville store pickups. You will receive an email with shipping information when your package has shipped, or indicating when your package is available for pickup for store pickup options. Store pickup may not be a valid shipping option during certain special events, such as football game promotions, etc.
We want to be sure you’re satisfied with every purchase from Deep South Pout, so we offer no-hassle easy returns! If for any reason you are not happy with your order, please let us know so we can make it right! Read our return policy carefully to proceed with your return. Returns can be mailed to 327 University Drive, Starkville, MS 39759. All returns will be for store credit only.
You cannot return if:
Items returned not in compliance with our return policy will be charged a 25% restocking fee.